PT. CITRA QUALITI INSPEKSI commits to:

1. Ensuring objective, accurate, and timely inspection results.
2. Ensuring that all inspection activities are performed by competent and authorized personnel.
3. Complying with customer requirements and applicable legal and regulatory requirements.
4. Managing risks and opportunities, including risks that may affect service quality.
5. Enhancing customer satisfaction through professional services.
6. Continually improving the effectiveness of the Quality Management System.

We declare that:

1. Inspection activities are performed free from commercial, financial, or other pressures that could compromise objectivity.
2. All inspection personnel are free from conflicts of interest.
3. Risks to impartiality are identified, analyzed, and controlled on an ongoing basis.
4. The organizational structure ensures a clear separation between commercial and technical functions.
5. Any potential conflict of interest must be declared and managed prior to conducting inspection activities.

We ensure that:

1. Client information and inspection results shall not be disclosed to third parties without written consent, unless required by law.
2. All personnel and subcontractors are obligated to maintain confidentiality.
3. Access to information is restricted to authorized personnel only.
4. Document and record control systems are implemented to protect information from misuse or unauthorized disclosure.
5. Where disclosure is legally required, the client will be notified in advance.